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  • Writer's pictureSam Lowes

Crystal Clear Clarity: Exploring the Dashboard of Our New Customer Hub


With the launch of our Customer Hub, we give you total clarity over your orders. To delve deeper into the functions, we would like to go through some of the features in more detail.


Welcome to the nerve centre of your Customer Hub experience – the Dashboard. This intuitive hub provides a comprehensive overview of your activity, empowering you to make informed decisions and optimise your purchases. Let's delve into the key sections and discover how they can benefit your business.


1. Orders Completed in the Last Year Gain Valuable Insights: Get a bird's-eye view of your spending habits with a clear month-by-month breakdown of completed orders. Identify seasonal trends, track progress towards budget goals, and make informed decisions about future purchases.

Understand Your Purchasing Rhythm: Visualise your spending patterns at a glance. Was Q2 particularly busy? Did holiday demand influence your orders? This knowledge equips you to plan, budget, and anticipate future needs more effectively.


2. Live Orders Never Lose Track: Stay on top of all your active orders with a quick reference to their current status. This real-time view eliminates unnecessary emails and phone calls, allowing you to focus on other aspects of your business with peace of mind.

Proactive Management: Identify any potential delays or issues early on and proactively address them. The live orders section empowers you to stay informed and take control of your purchasing experience.


3. Active Quotes Streamlined Quote Management: No more scrambling through emails to find outstanding quotes. This section conveniently displays all your active quotes, allowing you to compare options, finalise decisions, and move forward with confidence

Efficient Decision-Making: Easily review specifications, pricing, and other details, enabling you to make informed choices and select the best solutions for your needs.


4. Detailed Order View​​​​​​​Transparency and Control: Dive deeper into every order, regardless of its status. Track its progress through each stage, view invoices, and access valuable details, ensuring complete transparency and control over your purchasing journey. Enhanced Visibility: Gain valuable insights into order fulfilment timelines, identify areas for improvement, and optimize your future interactions with Crystal Galleries.


Unlocking the Full Potential

Remember, the Dashboard is just the first step in exploring your Customer Hub. As you delve deeper, you'll discover a wealth of other valuable features designed to simplify your interactions and elevate your experience. From personalised recommendations to secure transactions and dedicated support, the Customer Hub is your one-stop shop for all your Crystal Galleries needs.


Stay tuned for further blog posts where we'll explore each section of the Customer Hub in detail, empowering you to unlock its full potential and streamline your business operations.


Ready to experience the future of buying with Crystal Galleries? Sign up for your Customer Hub today.

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