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  • Writer's pictureSam Lowes

How to Order from Crystal Galleries: A Step-by-Step Guide


At Crystal Galleries, we strive to make the ordering process as smooth and straightforward as possible, ensuring that you receive the perfect award for your needs. Here’s a step-by-step guide on how to order from our best-selling range, from selecting your favourite award to receiving your beautifully crafted product.


Step 1: Choose Your Favourite Award

Start by browsing our extensive range of best-selling awards on our website. Whether you're looking for the elegant SY2027 Sapphire Blue Optical Crystal Hexagon Award, the versatile SY5085 Optical Crystal Rectangle Award, or the classic UK101 Large Plain Straight Sided Tankard, we have something to suit every occasion and style.


Step 2: Contact Our Customer Service Team

Once you've chosen your favourite award, the next step is to contact our customer service team. You can reach us by emailing sales@crystalgalleries.co.uk. In your email, please include the following details:

  • Your chosen award(s)

  • The quantity you need

  • Your logo or artwork file(s)

  • Any specific engraving or personalisation details

Our friendly and knowledgeable team will be happy to assist you with any questions and provide you with a quote for your order.


Step 3: Review and Approve the Visual Proof

After receiving your order details, our team will create a visual proof of your award, incorporating your logo and any personalisation details. This proof is a digital mock-up that shows how your finished product will look. It's essential to review this proof carefully to ensure that all details are correct.


We will send the visual proof to you via email. Please review it thoroughly and let us know if any changes are needed. Once you are satisfied with the proof, sign off on it by replying to the email with your approval. This step ensures that there are no surprises and that your award will meet your expectations perfectly.


Step 4: Production and Delivery

With your approval, we will proceed to the production phase. Our skilled engravers will produce your award with the utmost care and precision. We take pride in our work and ensure that each piece is a masterpiece.


Once your order is complete, we will carefully package your award to ensure it arrives in perfect condition. You will receive a confirmation email with tracking information so you can monitor the delivery status.


Step 5: Enjoy Your Beautiful Award

Your beautiful award will be delivered to your specified address. Whether it's for a corporate event, a sporting achievement, or a special occasion, your award is sure to make a lasting impression.


Why Choose Crystal Galleries?

At Crystal Galleries, we are committed to providing exceptional customer service and high-quality products. Here are a few reasons why you should choose us for your award needs:

  • Wide Range of Best-Selling Products: We offer a diverse selection of stunning awards to suit any occasion.

  • Personalised Service: Our team is dedicated to helping you find the perfect award and ensuring it meets your exact specifications.

  • Expert Craftsmanship: Our skilled artisans use only the finest materials and techniques to create beautiful, lasting awards.

  • Efficient Process: From selecting your award to receiving the finished product, our streamlined process ensures a smooth and hassle-free experience.


For more information or to place your order, visit our website or contact our customer service team at sales@crystalgalleries.co.uk. We look forward to helping you create a memorable and impressive award.


Crystal Galleries: Celebrating Excellence with Every Piece

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